FAQs
Have questions? We’ve got you covered.
Q: Do I need a professional photo to start?
A: Nope! Just upload a few clear images of you, your partner, or your family — we’ll handle the rest. If we need.
Q: Can I get multiple backdrops?
A: Yes! You can add extra background options after your first purchase.
Q: When will I receive my portrait?
A: Typically within 72 business hours of your upload.
Q: Will it look realistic?
A: Absolutely — our artists refine lighting, tones, and details to make it look natural and professional.
Q: What happens to my photos after you create the portraits?
A: Your images are securely stored and automatically deleted after your final portraits are delivered. We never sell, share, or reuse your photos — ever.
Q: What kind of photos work best for upload?
A: Clear, well-lit photos where faces are visible (even selfies) work perfectly! Avoid blurry or dark images for best results. If we ever run into an issue with your photo quality, we’ll reach out right away to help or request another image — so you always get the best results possible.
Q: Can you create portraits for groups or families?
A: Yes, of course. Just upload your group photos together, and we’ll make sure everyone looks natural and well-blended in the final scene.
Q: Can I request edits or changes?
A: Our team crafts and delivers a curated set of final portraits, giving you a few beautiful variations to choose from. Each one is carefully refined to meet our professional standards — so you’ll receive ready-to-use portraits without the need for edits.
Disclaimer: Because each AIconic portrait is created using advanced generative AI, there may be subtle artistic variations in your final image including lighting, background details, and composition. These slight differences are part of what makes every portrait unique, realistic, and truly one of a kind.